Support
One form, read by the person who runs ttkit. No account, no ticket queue, no automated reply.
If you are writing about a paid order, this is the fastest way for us to find it.
Without an email we can read your message but we cannot answer it.
Messages go straight to the person who runs ttkit. There is no ticket queue and no automated reply.
What we can help with
- A paid order that did not start, stopped early, or went to the wrong link.
- A free tool returning an error, an empty result, or a number that looks wrong.
- A privacy question about what the site receives.
- A tool you need that does not exist yet. We read every one of these.
What we cannot do
- We cannot recover, unlock or restore a TikTok account. We have no access to any TikTok account, including yours.
- We cannot tell you why TikTok changed an account's reach. The shadowban checker explains what can and cannot be shown from outside.
- We cannot make TikTok keep engagement it later decides to remove.
- We never ask for your password, and you should never send one here.
Before you write about an order
A refund is complete only when Stripe shows the money returned to your card. Our own order status is not proof on its own. The Refund Policy says plainly what we do and do not promise, including the cases where we do not promise a refund at all.